As Facebook grows in popularity across the globe, businesses are getting the hint.  Tomorrow F acebook will be launching a new application called Parature. 

According to an article today in Yahoo! News, Parature will enhance a company’s ability to provide quality customer service and support to anyone on Facebook. 

The application simply integrates into an existing Facebook account after installation and will allow any business able to offer more to their fans and inquirers alike.  The key modules included in Parature designs will give customers options like “Find An Answer,” “Ask a Question,” “Chat With A Live Representative,” and… Continue reading →